Why Work With Us
Since the creation of a retailer accreditation a number of complaints about retailer service have been successfully dealt with. CERA aims to protect the customer from pressure and inappropriate selling, and also the retailer from unfair complaints. Cera will always investigate all complaints thoroughly and fairly.
If you're interested in being a part of our unique organisation on a voluntary basis, please do not hesitate. Our team has dedicated individuals and both NAEP and CERA consist largely of volunteers, but we're always looking for more help.
Both NAEP and CERA are NOT FOR PROFIT organisations.